All the Forrester reports and eMarketer statistics are generally gathered by a social media-friendly company using social media tools to ask questions of a social media-adept audience…  

but a new survey which was NOT conducted by a social media-friendly company, Citibank, came back with some results many would find surprising.  Citibank asked more than 550 small business owners across American several questions about the internet and social media use for their companies.  Here’s what they found…

• 81 percent don’t (that means DO NOT) use social media
• 37 percent are not using their website to expand their business
• 84 percent don’t sell their products or services online
• 62 percent don’t use email for marketing purposes
• 65 percent do not use online advertising

We’ve only just begun folks!